fix(runtime): preserve provider status during refresh failures

src/features/codex-account/renderer/hooks/useCodexAccountSnapshot.ts

@@ -332,17 +332,27 @@ export function useCodexAccountSnapshot(options: {
     [applySnapshot, electronMode, options.enabled]
   );
 
+  const waitingForInitialRefresh =
+    electronMode &&
+    options.enabled &&
+    initialRefreshDelayMs > 0 &&
+    snapshot === null &&
+    !initialRefreshAttempted;
+  const effectiveLoading = loading || waitingForInitialRefresh;
+  const effectiveRateLimitsLoading =
+    rateLimitsLoading || (waitingForInitialRefresh && options.includeRateLimits === true);
+
   return useMemo(
     () => ({
       snapshot,
-      loading,
-      rateLimitsLoading,
+      loading: effectiveLoading,
+      rateLimitsLoading: effectiveRateLimitsLoading,
       error,
       refresh,
       startChatgptLogin: (mode) => runAction(() => api.startCodexChatgptLogin({ mode })),
       cancelChatgptLogin: () => runAction(() => api.cancelCodexChatgptLogin()),
       logout: () => runAction(() => api.logoutCodexAccount()),
     }),
-    [error, loading, rateLimitsLoading, refresh, runAction, snapshot]
+    [effectiveLoading, effectiveRateLimitsLoading, error, refresh, runAction, snapshot]
   );
 }

src/main/services/runtime/ClaudeMultimodelBridgeService.ts

@@ -1,5 +1,6 @@
 import { execCli } from '@main/utils/childProcess';
 import { resolveInteractiveShellEnvBestEffort } from '@main/utils/shellEnv';
+import { CLI_PROVIDER_STATUS_UNAVAILABLE_MESSAGE } from '@shared/types/cliInstaller';
 import { createLogger } from '@shared/utils/logger';
 import {
   createDefaultCliExtensionCapabilities,
@@ -413,7 +414,7 @@ function createRuntimeStatusErrorProviderStatus(
   return {
     ...createDefaultProviderStatus(providerId),
     verificationState: 'error',
-    statusMessage: 'Provider status unavailable',
+    statusMessage: CLI_PROVIDER_STATUS_UNAVAILABLE_MESSAGE,
     detailMessage,
   };
 }

src/main/services/runtime/ProviderConnectionService.ts

@@ -41,6 +41,11 @@ interface StoredApiKeyAccessOptions {
   allowedStoredApiKeyEnvVarNames?: readonly string[];
 }
 
+interface CodexLaunchSnapshotRefreshOptions {
+  refreshRuntimeMissing?: boolean;
+  refreshBlockedLaunch?: boolean;
+}
+
 const PROVIDER_CAPABILITIES: Record<
   CliProviderId,
   Pick<CliProviderConnectionInfo, 'supportsOAuth' | 'supportsApiKey' | 'configurableAuthModes'>
@@ -605,6 +610,7 @@ export class ProviderConnectionService {
 
     const snapshot = await this.getCodexLaunchSnapshot(env, {
       refreshRuntimeMissing: true,
+      refreshBlockedLaunch: true,
     });
     applyCodexRuntimeContextEnv(env, snapshot);
     const readiness = evaluateCodexLaunchReadiness({
@@ -687,6 +693,7 @@ export class ProviderConnectionService {
 
     const snapshot = await this.getCodexLaunchSnapshot(env, {
       refreshRuntimeMissing: true,
+      refreshBlockedLaunch: true,
     });
     applyCodexRuntimeContextEnv(env, snapshot);
     const readiness = evaluateCodexLaunchReadiness({
@@ -771,6 +778,7 @@ export class ProviderConnectionService {
 
     const snapshot = await this.getCodexLaunchSnapshot(env, {
       refreshRuntimeMissing: true,
+      refreshBlockedLaunch: true,
     });
     const runtimeEnv = { ...env };
     applyCodexRuntimeContextEnv(runtimeEnv, snapshot);
@@ -882,6 +890,7 @@ export class ProviderConnectionService {
 
     const snapshot = await this.getCodexLaunchSnapshot(env, {
       refreshRuntimeMissing: true,
+      refreshBlockedLaunch: true,
     });
     const readiness = evaluateCodexLaunchReadiness({
       preferredAuthMode: snapshot.preferredAuthMode,
@@ -1267,10 +1276,21 @@ export class ProviderConnectionService {
 
   private async getCodexLaunchSnapshot(
     env: NodeJS.ProcessEnv,
-    options?: { refreshRuntimeMissing?: boolean }
+    options?: CodexLaunchSnapshotRefreshOptions
   ): Promise<CodexAccountSnapshotDto> {
     let snapshot = this.mergeCodexApiKeyAvailability(await this.getCodexAccountSnapshot(), env);
-    if (!options?.refreshRuntimeMissing || snapshot.appServerState !== 'runtime-missing') {
+    const readiness = evaluateCodexLaunchReadiness({
+      preferredAuthMode: snapshot.preferredAuthMode,
+      managedAccount: snapshot.managedAccount,
+      apiKey: snapshot.apiKey,
+      appServerState: snapshot.appServerState,
+      appServerStatusMessage: snapshot.appServerStatusMessage,
+      localActiveChatgptAccountPresent: snapshot.localActiveChatgptAccountPresent,
+    });
+    const shouldRefresh =
+      (options?.refreshRuntimeMissing === true && snapshot.appServerState === 'runtime-missing') ||
+      (options?.refreshBlockedLaunch === true && !readiness.launchAllowed);
+    if (!shouldRefresh) {
       return snapshot;
     }
 
@@ -1280,7 +1300,7 @@ export class ProviderConnectionService {
         env
       );
     } catch {
-      // Keep the original runtime-missing snapshot so callers still report the concrete issue.
+      // Keep the original blocked snapshot so callers still report the concrete issue.
     }
 
     return snapshot;

src/renderer/store/slices/cliInstallerSlice.ts

@@ -4,7 +4,10 @@
 
 import { api } from '@renderer/api';
 import { isGeminiUiFrozen } from '@renderer/utils/geminiUiFreeze';
-import { CLI_PROVIDER_STATUS_DEFERRED_MESSAGE } from '@shared/types/cliInstaller';
+import {
+  CLI_PROVIDER_STATUS_DEFERRED_MESSAGE,
+  CLI_PROVIDER_STATUS_UNAVAILABLE_MESSAGE,
+} from '@shared/types/cliInstaller';
 import { createLogger } from '@shared/utils/logger';
 import { createDefaultCliExtensionCapabilities } from '@shared/utils/providerExtensionCapabilities';
 
@@ -195,6 +198,28 @@ function isOpenCodeRuntimeMissingSnapshot(provider: CliProviderStatus | undefine
   );
 }
 
+function isProviderStatusUnavailableSnapshot(provider: CliProviderStatus | undefined): boolean {
+  return (
+    provider?.verificationState === 'error' &&
+    provider.statusMessage === CLI_PROVIDER_STATUS_UNAVAILABLE_MESSAGE
+  );
+}
+
+function shouldKeepConnectedProviderDuringStatusUnavailable(
+  currentProvider: CliProviderStatus | undefined,
+  incomingProvider: CliProviderStatus | undefined
+): boolean {
+  if (!currentProvider || !incomingProvider) {
+    return false;
+  }
+
+  return (
+    isHydratedMultimodelProviderStatus(currentProvider) &&
+    currentProvider.authenticated &&
+    isProviderStatusUnavailableSnapshot(incomingProvider)
+  );
+}
+
 function shouldPreserveCurrentProviderStatus(
   currentProvider: CliProviderStatus | undefined,
   incomingProvider: CliProviderStatus
@@ -203,6 +228,10 @@ function shouldPreserveCurrentProviderStatus(
     return false;
   }
 
+  if (shouldKeepConnectedProviderDuringStatusUnavailable(currentProvider, incomingProvider)) {
+    return true;
+  }
+
   if (hasOpenCodeModels(currentProvider) && isOpenCodeRuntimeMissingSnapshot(incomingProvider)) {
     return true;
   }
@@ -242,6 +271,10 @@ function mergePreservedHydratedProviderStatus(
   incomingProvider: CliProviderStatus,
   currentProvider: CliProviderStatus
 ): CliProviderStatus {
+  if (shouldKeepConnectedProviderDuringStatusUnavailable(currentProvider, incomingProvider)) {
+    return currentProvider;
+  }
+
   if (isDeferredMultimodelProviderStatus(incomingProvider)) {
     return currentProvider;
   }
@@ -638,17 +671,23 @@ function createProviderStatusErrorSnapshot(params: {
       backend: null,
     } satisfies CliProviderStatus);
 
-  return {
+  const errorProvider: CliProviderStatus = {
     ...currentProvider,
     providerId: params.providerId,
     displayName: currentProvider.displayName ?? getProviderDisplayName(params.providerId),
     authenticated: false,
     authMethod: null,
-    verificationState: 'error',
-    modelCatalogRefreshState: 'error',
+    verificationState: 'error' as const,
+    modelCatalogRefreshState: 'error' as const,
     statusMessage: params.message,
     detailMessage: null,
   };
+
+  if (shouldKeepConnectedProviderDuringStatusUnavailable(currentProvider, errorProvider)) {
+    return currentProvider;
+  }
+
+  return errorProvider;
 }
 
 // =============================================================================

src/shared/types/cliInstaller.ts

@@ -36,6 +36,7 @@ export type CliFlavor = 'claude' | 'agent_teams_orchestrator';
 export type CliProviderId = 'anthropic' | 'codex' | 'gemini' | 'opencode';
 export type CliProviderAuthMode = 'auto' | 'oauth' | 'chatgpt' | 'api_key';
 export const CLI_PROVIDER_STATUS_DEFERRED_MESSAGE = 'Provider status will refresh when needed.';
+export const CLI_PROVIDER_STATUS_UNAVAILABLE_MESSAGE = 'Provider status unavailable';
 
 export interface CliProviderConnectionInfo {
   supportsOAuth: boolean;

test/features/codex-account/renderer/useCodexAccountSnapshot.test.ts

@@ -233,7 +233,7 @@ describe('useCodexAccountSnapshot', () => {
     });
 
     expect(apiMocks.refreshCodexAccountSnapshot).not.toHaveBeenCalled();
-    expect(host.firstElementChild?.getAttribute('data-loading')).toBe('false');
+    expect(host.firstElementChild?.getAttribute('data-loading')).toBe('true');
 
     await act(async () => {
       vi.advanceTimersByTime(20_000);

test/main/services/runtime/ProviderConnectionService.test.ts

@@ -1426,6 +1426,82 @@ describe('ProviderConnectionService', () => {
     expect(refreshSnapshot).toHaveBeenCalledWith({ forceRefreshToken: true });
   });
 
+  it('refreshes a stale blocked Codex snapshot before reporting an auth issue', async () => {
+    const { ProviderConnectionService } =
+      await import('@main/services/runtime/ProviderConnectionService');
+
+    const staleMissingAuthSnapshot = createCodexSnapshot({
+      effectiveAuthMode: null,
+      launchAllowed: false,
+      launchIssueMessage:
+        'Codex native requires OPENAI_API_KEY or CODEX_API_KEY, or a connected ChatGPT account.',
+      launchReadinessState: 'missing_auth',
+      managedAccount: null,
+      requiresOpenaiAuth: true,
+      localAccountArtifactsPresent: true,
+      localActiveChatgptAccountPresent: true,
+    });
+    const refreshSnapshot = vi.fn().mockResolvedValue(createCodexSnapshot());
+    const service = new ProviderConnectionService(
+      {
+        lookupPreferred: vi.fn().mockResolvedValue(null),
+      } as never,
+      {
+        getConfig: () => createConfig('auto'),
+      } as never
+    );
+    service.setCodexAccountFeature({
+      getSnapshot: vi.fn().mockResolvedValue(staleMissingAuthSnapshot),
+      refreshSnapshot,
+    });
+
+    const issue = await service.getConfiguredConnectionIssue({}, 'codex');
+
+    expect(issue).toBeNull();
+    expect(refreshSnapshot).toHaveBeenCalledWith({ forceRefreshToken: true });
+  });
+
+  it('does not refresh a stale Codex auth snapshot when launch env already provides an API key', async () => {
+    const { ProviderConnectionService } =
+      await import('@main/services/runtime/ProviderConnectionService');
+
+    const refreshSnapshot = vi.fn().mockResolvedValue(createCodexSnapshot());
+    const service = new ProviderConnectionService(
+      {
+        lookupPreferred: vi.fn().mockResolvedValue(null),
+      } as never,
+      {
+        getConfig: () => createConfig('auto'),
+      } as never
+    );
+    service.setCodexAccountFeature({
+      getSnapshot: vi.fn().mockResolvedValue(
+        createCodexSnapshot({
+          effectiveAuthMode: null,
+          launchAllowed: false,
+          launchIssueMessage:
+            'Codex native requires OPENAI_API_KEY or CODEX_API_KEY, or a connected ChatGPT account.',
+          launchReadinessState: 'missing_auth',
+          managedAccount: null,
+          requiresOpenaiAuth: true,
+          localAccountArtifactsPresent: true,
+          localActiveChatgptAccountPresent: true,
+        })
+      ),
+      refreshSnapshot,
+    });
+
+    const issue = await service.getConfiguredConnectionIssue(
+      {
+        CODEX_API_KEY: 'native-key',
+      },
+      'codex'
+    );
+
+    expect(issue).toBeNull();
+    expect(refreshSnapshot).not.toHaveBeenCalled();
+  });
+
   it('refreshes a runtime-missing Codex snapshot before mutating strict launch env', async () => {
     const { ProviderConnectionService } =
       await import('@main/services/runtime/ProviderConnectionService');

test/renderer/store/cliInstallerSlice.test.ts

@@ -65,6 +65,7 @@ import {
 } from '@renderer/store/slices/cliInstallerSlice';
 import {
   CLI_PROVIDER_STATUS_DEFERRED_MESSAGE,
+  CLI_PROVIDER_STATUS_UNAVAILABLE_MESSAGE,
   type CliProviderId,
 } from '@shared/types/cliInstaller';
 import { createDefaultCliExtensionCapabilities } from '@shared/utils/providerExtensionCapabilities';
@@ -614,6 +615,76 @@ describe('cliInstallerSlice', () => {
       });
     });
 
+    it('does not let a scoped runtime-status error overwrite a connected provider', () => {
+      const current = createMultimodelStatus([
+        createMultimodelProvider({
+          providerId: 'anthropic',
+          displayName: 'Anthropic',
+          authenticated: true,
+          authMethod: 'oauth_token',
+          statusMessage: 'Connected via Anthropic subscription',
+          models: ['claude-sonnet-4-5'],
+          backend: { kind: 'anthropic', label: 'Anthropic' },
+        }),
+      ]);
+      const incoming = createMultimodelStatus([
+        createMultimodelProvider({
+          providerId: 'anthropic',
+          displayName: 'Anthropic',
+          supported: false,
+          authenticated: false,
+          authMethod: null,
+          verificationState: 'error',
+          statusMessage: CLI_PROVIDER_STATUS_UNAVAILABLE_MESSAGE,
+          models: [],
+          backend: null,
+        }),
+      ]);
+
+      const merged = mergeCliStatusPreservingHydratedProviders(current, incoming);
+
+      expect(merged.providers[0]).toBe(current.providers[0]);
+      expect(merged.authLoggedIn).toBe(true);
+      expect(merged.authMethod).toBe('oauth_token');
+    });
+
+    it('allows a real disconnected provider snapshot to replace a connected provider', () => {
+      const current = createMultimodelStatus([
+        createMultimodelProvider({
+          providerId: 'anthropic',
+          displayName: 'Anthropic',
+          authenticated: true,
+          authMethod: 'oauth_token',
+          statusMessage: 'Connected via Anthropic subscription',
+          models: ['claude-sonnet-4-5'],
+          backend: { kind: 'anthropic', label: 'Anthropic' },
+        }),
+      ]);
+      const incoming = createMultimodelStatus([
+        createMultimodelProvider({
+          providerId: 'anthropic',
+          displayName: 'Anthropic',
+          authenticated: false,
+          authMethod: null,
+          verificationState: 'verified',
+          statusMessage: null,
+          models: [],
+          backend: null,
+        }),
+      ]);
+
+      const merged = mergeCliStatusPreservingHydratedProviders(current, incoming);
+
+      expect(merged.providers[0]).toMatchObject({
+        authenticated: false,
+        authMethod: null,
+        verificationState: 'verified',
+        statusMessage: null,
+      });
+      expect(merged.authLoggedIn).toBe(false);
+      expect(merged.authMethod).toBeNull();
+    });
+
     it('drops hydrated hidden Gemini when a fresh frontend status omits it', () => {
       const current = createMultimodelStatus([
         createMultimodelProvider({
@@ -1470,6 +1541,41 @@ describe('cliInstallerSlice', () => {
       expect(useStore.getState().cliStatus?.authStatusChecking).toBe(false);
     });
 
+    it('keeps an already connected provider visible when a status refresh errors', async () => {
+      useStore.setState({
+        cliStatus: createMultimodelStatus([
+          createMultimodelProvider({
+            providerId: 'anthropic',
+            displayName: 'Anthropic',
+            authenticated: true,
+            authMethod: 'oauth_token',
+            statusMessage: 'Connected via Anthropic subscription',
+            models: ['claude-sonnet-4-5'],
+            backend: { kind: 'anthropic', label: 'Anthropic' },
+          }),
+        ]),
+      });
+      vi.mocked(api.cliInstaller.getProviderStatus).mockRejectedValue(
+        new Error(CLI_PROVIDER_STATUS_UNAVAILABLE_MESSAGE)
+      );
+
+      await useStore.getState().fetchCliProviderStatus('anthropic');
+
+      const provider = useStore
+        .getState()
+        .cliStatus?.providers.find((candidate) => candidate.providerId === 'anthropic');
+      expect(useStore.getState().cliStatusError).toBe(CLI_PROVIDER_STATUS_UNAVAILABLE_MESSAGE);
+      expect(provider).toMatchObject({
+        authenticated: true,
+        authMethod: 'oauth_token',
+        verificationState: 'verified',
+        statusMessage: 'Connected via Anthropic subscription',
+        models: ['claude-sonnet-4-5'],
+      });
+      expect(useStore.getState().cliStatus?.authLoggedIn).toBe(true);
+      expect(useStore.getState().cliStatus?.authStatusChecking).toBe(false);
+    });
+
     it('ignores hidden Gemini provider failures without keeping global auth checking active', async () => {
       useStore.setState({
         cliStatus: createMultimodelStatus([