{ "name": "CreateServiceRequest", "fully_qualified_name": "FreshserviceApi.CreateServiceRequest@1.0.0", "description": "Create a service request in Freshservice.\n\nUse this tool to submit a new service request in Freshservice. It facilitates the creation of service requests by sending the necessary information to Freshservice's system.", "toolkit": { "name": "ArcadeFreshserviceApi", "description": null, "version": "1.0.0" }, "input": { "parameters": [ { "name": "item_id", "required": true, "description": "The ID of the item to be requested. It must be an integer.", "value_schema": { "val_type": "integer", "inner_val_type": null, "enum": null, "properties": null, "inner_properties": null, "description": "the id of the item that needs to requested" }, "inferrable": true, "http_endpoint_parameter_name": "id" }, { "name": "requester_email", "required": true, "description": "The email address of the person making the service request.", "value_schema": { "val_type": "string", "inner_val_type": null, "enum": null, "properties": null, "inner_properties": null, "description": "the email id of the requester" }, "inferrable": true, "http_endpoint_parameter_name": "requester_email" }, { "name": "item_quantity", "required": false, "description": "The number of units of the item needed by the requester. Defaults to 1 if not specified.", "value_schema": { "val_type": "integer", "inner_val_type": null, "enum": null, "properties": null, "inner_properties": null, "description": "The number of units of the item needed by the requester. By default it is 1." }, "inferrable": true, "http_endpoint_parameter_name": "quantity" }, { "name": "user_requested_for_email", "required": false, "description": "Email address of the user for whom the service is requested.", "value_schema": { "val_type": "string", "inner_val_type": null, "enum": null, "properties": null, "inner_properties": null, "description": "the email id of the user for whom this is requested." }, "inferrable": true, "http_endpoint_parameter_name": "requested_for_email" }, { "name": "custom_fields_json", "required": false, "description": "A JSON object containing custom fields related to a Freshservice entity. This allows for additional data specific to the request.", "value_schema": { "val_type": "json", "inner_val_type": null, "enum": null, "properties": null, "inner_properties": null, "description": "Custom fields that are associated with a Freshservice entity" }, "inferrable": true, "http_endpoint_parameter_name": "custom_fields" } ] }, "output": { "description": "Response from the API endpoint 'create-service-request'.", "available_modes": [ "value", "error", "null" ], "value_schema": { "val_type": "json", "inner_val_type": null, "enum": null, "properties": null, "inner_properties": null, "description": null } }, "requirements": { "authorization": null, "secrets": [ { "key": "FRESHSERVICE_SUBDOMAIN" }, { "key": "FRESHSERVICE_API_KEY" } ], "metadata": null }, "deprecation_message": null, "metadata": { "object_type": "api_wrapper_tool", "version": "1.1.0", "description": "Tools that enable LLMs to interact directly with the Freshservice API." }, "http_endpoint": { "metadata": { "object_type": "http_endpoint", "version": "1.2.0", "description": "" }, "url": "https://{freshservice_subdomain}.freshservice.com/api/v2/service_requests", "http_method": "POST", "headers": {}, "parameters": [ { "name": "id", "tool_parameter_name": "item_id", "description": "the id of the item that needs to requested", "value_schema": { "val_type": "integer", "inner_val_type": null, "enum": null, "properties": null, "inner_properties": null, "description": "the id of the item that needs to requested" }, "accepted_as": "body", "required": true, "deprecated": false, "default": null, "documentation_urls": [] }, { "name": "quantity", "tool_parameter_name": "item_quantity", "description": "The number of units of the item needed by the requester. By default it is 1.", "value_schema": { "val_type": "integer", "inner_val_type": null, "enum": null, "properties": null, "inner_properties": null, "description": "The number of units of the item needed by the requester. By default it is 1." }, "accepted_as": "body", "required": false, "deprecated": false, "default": null, "documentation_urls": [] }, { "name": "requester_email", "tool_parameter_name": "requester_email", "description": "the email id of the requester", "value_schema": { "val_type": "string", "inner_val_type": null, "enum": null, "properties": null, "inner_properties": null, "description": "the email id of the requester" }, "accepted_as": "body", "required": true, "deprecated": false, "default": null, "documentation_urls": [] }, { "name": "requested_for_email", "tool_parameter_name": "user_requested_for_email", "description": "the email id of the user for whom this is requested.", "value_schema": { "val_type": "string", "inner_val_type": null, "enum": null, "properties": null, "inner_properties": null, "description": "the email id of the user for whom this is requested." }, "accepted_as": "body", "required": false, "deprecated": false, "default": null, "documentation_urls": [] }, { "name": "custom_fields", "tool_parameter_name": "custom_fields_json", "description": "Custom fields that are associated with a Freshservice entity", "value_schema": { "val_type": "json", "inner_val_type": null, "enum": null, "properties": null, "inner_properties": null, "description": "Custom fields that are associated with a Freshservice entity" }, "accepted_as": "body", "required": false, "deprecated": false, "default": null, "documentation_urls": [] } ], "documentation_urls": [], "secrets": [ { "arcade_key": "FRESHSERVICE_SUBDOMAIN", "parameter_name": "freshservice_subdomain", "accepted_as": "path", "formatted_value": null, "description": "", "is_auth_token": false }, { "arcade_key": "FRESHSERVICE_API_KEY", "parameter_name": "username", "accepted_as": "basic_auth_username", "formatted_value": null, "description": "", "is_auth_token": false } ], "request_body_spec": "{\n \"description\": \"Service request that needs to be created\",\n \"content\": {\n \"application/json\": {\n \"schema\": {\n \"required\": [\n \"id\",\n \"requester_email\"\n ],\n \"type\": \"object\",\n \"properties\": {\n \"id\": {\n \"type\": \"integer\",\n \"description\": \"the id of the item that needs to requested\",\n \"format\": \"int64\",\n \"example\": 140002398473\n },\n \"quantity\": {\n \"type\": \"integer\",\n \"description\": \"The number of units of the item needed by the requester. By default it is 1.\",\n \"format\": \"int32\",\n \"example\": 1\n },\n \"requester_email\": {\n \"type\": \"string\",\n \"description\": \"the email id of the requester\",\n \"example\": \"andrea@freshservice.com\"\n },\n \"requested_for_email\": {\n \"type\": \"string\",\n \"description\": \"the email id of the user for whom this is requested.\",\n \"example\": \"andrea@freshservice.com\"\n },\n \"custom_fields\": {\n \"type\": \"object\",\n \"description\": \"Custom fields that are associated with a Freshservice entity\",\n \"example\": {\n \"field1\": \"Value 1\"\n }\n }\n }\n }\n }\n },\n \"required\": true\n}", "use_request_body_schema_mode": false, "validate_request_body_schema": false } }