112 lines
3.2 KiB
JSON
112 lines
3.2 KiB
JSON
{
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"name": "GetTicketConversations",
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"fully_qualified_name": "FreshserviceApi.GetTicketConversations@0.1.0",
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"description": "Fetches all conversations for a specific Freshservice ticket.\n\nUse this tool to get a list of all conversations associated with a specific ticket in Freshservice. It's useful for retrieving detailed communication history related to a ticket.",
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"toolkit": {
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"name": "ArcadeFreshserviceApi",
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"description": null,
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"version": "0.1.0"
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},
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"input": {
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"parameters": [
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{
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"name": "ticket_id",
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"required": true,
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"description": "The ID of the Freshservice ticket for which conversations need to be fetched. This should be an integer.",
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"value_schema": {
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"val_type": "integer",
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"inner_val_type": null,
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"enum": null,
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"properties": null,
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"inner_properties": null,
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"description": "ID of the ticket for which conversations has to be fetched"
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},
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"inferrable": true,
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"http_endpoint_parameter_name": "ticket_id"
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}
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]
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},
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"output": {
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"description": "Response from the API endpoint 'list-ticket-conversations'.",
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"available_modes": [
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"value",
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"error",
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"null"
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],
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"value_schema": {
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"val_type": "json",
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"inner_val_type": null,
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"enum": null,
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"properties": null,
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"inner_properties": null,
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"description": null
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}
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},
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"requirements": {
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"authorization": null,
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"secrets": [
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{
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"key": "FRESHSERVICE_API_KEY"
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},
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{
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"key": "FRESHSERVICE_SUBDOMAIN"
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}
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],
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"metadata": null
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},
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"deprecation_message": null,
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"metadata": {
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"object_type": "api_wrapper_tool",
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"version": "1.0.0",
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"description": "Tools that enable LLMs to interact directly with the Freshservice API."
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},
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"http_endpoint": {
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"metadata": {
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"object_type": "http_endpoint",
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"version": "1.1.0",
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"description": ""
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},
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"url": "https://{freshservice_subdomain}.freshservice.com/api/v2/tickets/{ticket_id}/conversations",
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"http_method": "GET",
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"headers": {},
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"parameters": [
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{
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"name": "ticket_id",
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"tool_parameter_name": "ticket_id",
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"description": "ID of the ticket for which conversations has to be fetched",
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"value_schema": {
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"val_type": "integer",
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"inner_val_type": null,
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"enum": null,
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"properties": null,
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"inner_properties": null,
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"description": "ID of the ticket for which conversations has to be fetched"
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},
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"accepted_as": "path",
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"required": true,
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"deprecated": false,
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"default": null,
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"documentation_urls": []
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}
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],
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"documentation_urls": [],
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"secrets": [
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{
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"arcade_key": "FRESHSERVICE_API_KEY",
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"parameter_name": "username",
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"accepted_as": "basic_auth_username",
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"formatted_value": null,
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"description": "",
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"is_auth_token": false
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},
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{
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"arcade_key": "FRESHSERVICE_SUBDOMAIN",
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"parameter_name": "freshservice_subdomain",
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"accepted_as": "path",
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"formatted_value": null,
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"description": "",
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"is_auth_token": false
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}
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]
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}
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}
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