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arcade-mcp/toolkits/freshservice_api/arcade_freshservice_api/wrapper_tools/GetFreshserviceTickets.json

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{
"name": "GetFreshserviceTickets",
"fully_qualified_name": "FreshserviceApi.GetFreshserviceTickets@1.0.0",
"description": "Retrieve all tickets from Freshservice.\n\nUse this tool to fetch the list of all tickets available in Freshservice.",
"toolkit": {
"name": "ArcadeFreshserviceApi",
"description": null,
"version": "1.0.0"
},
"input": {
"parameters": [
{
"name": "ticket_filter",
"required": false,
"description": "Pre-defined filters for tickets. Options: new_and_my_open, watching, spam, deleted.",
"value_schema": {
"val_type": "string",
"inner_val_type": null,
"enum": null,
"properties": null,
"inner_properties": null,
"description": "Pre-defined filters. The filters available are [new_and_my_open, watching, spam, deleted]."
},
"inferrable": true,
"http_endpoint_parameter_name": "filter"
},
{
"name": "requester_email",
"required": false,
"description": "Filter tickets by the requester's email address.",
"value_schema": {
"val_type": "string",
"inner_val_type": null,
"enum": null,
"properties": null,
"inner_properties": null,
"description": "Query param to filter out tickets requester's email id."
},
"inferrable": true,
"http_endpoint_parameter_name": "email"
},
{
"name": "filter_by_requester_id",
"required": false,
"description": "Filter tickets created by a specific requester using their ID.",
"value_schema": {
"val_type": "integer",
"inner_val_type": null,
"enum": null,
"properties": null,
"inner_properties": null,
"description": "Query param to filter out tickets created by a particular requester."
},
"inferrable": true,
"http_endpoint_parameter_name": "requester_id"
},
{
"name": "filter_by_update_time",
"required": false,
"description": "Specify a timestamp to filter tickets updated since this time (e.g., '2015-01-19T02:00:00Z').",
"value_schema": {
"val_type": "string",
"inner_val_type": null,
"enum": null,
"properties": null,
"inner_properties": null,
"description": "Query param to filter out tickets based on updated time. E.g. '?updated_since=2015-01-19T02:00:00Z'."
},
"inferrable": true,
"http_endpoint_parameter_name": "updated_since"
},
{
"name": "fields_to_include",
"required": false,
"description": "Specify the fields to include in the response, such as 'stats' for ticket times or 'requester' for requester details.",
"value_schema": {
"val_type": "string",
"inner_val_type": null,
"enum": null,
"properties": null,
"inner_properties": null,
"description": "Query param to include certain fields in response. E.g. '?include=stats' Will return the ticket\u2019s closed_at, resolved_at and first_responded_at time. '?include=requester' Will return the requester's email, id, mobile, name, and phone."
},
"inferrable": true,
"http_endpoint_parameter_name": "include"
},
{
"name": "ticket_sort_order",
"required": false,
"description": "Sort order for the list of tickets. Use 'asc' for ascending or 'desc' for descending. Default is 'desc'.",
"value_schema": {
"val_type": "string",
"inner_val_type": null,
"enum": null,
"properties": null,
"inner_properties": null,
"description": "Query param to sort the list of tickets. Supported values - 'asc' and 'desc'. Default is 'desc'"
},
"inferrable": true,
"http_endpoint_parameter_name": "order_type"
}
]
},
"output": {
"description": "Response from the API endpoint 'list-tickets'.",
"available_modes": [
"value",
"error",
"null"
],
"value_schema": {
"val_type": "json",
"inner_val_type": null,
"enum": null,
"properties": null,
"inner_properties": null,
"description": null
}
},
"requirements": {
"authorization": null,
"secrets": [
{
"key": "FRESHSERVICE_SUBDOMAIN"
},
{
"key": "FRESHSERVICE_API_KEY"
}
],
"metadata": null
},
"deprecation_message": null,
"metadata": {
"object_type": "api_wrapper_tool",
"version": "1.1.0",
"description": "Tools that enable LLMs to interact directly with the Freshservice API."
},
"http_endpoint": {
"metadata": {
"object_type": "http_endpoint",
"version": "1.2.0",
"description": ""
},
"url": "https://{freshservice_subdomain}.freshservice.com/api/v2/tickets",
"http_method": "GET",
"headers": {},
"parameters": [
{
"name": "filter",
"tool_parameter_name": "ticket_filter",
"description": "Pre-defined filters. The filters available are [new_and_my_open, watching, spam, deleted].",
"value_schema": {
"val_type": "string",
"inner_val_type": null,
"enum": null,
"properties": null,
"inner_properties": null,
"description": "Pre-defined filters. The filters available are [new_and_my_open, watching, spam, deleted]."
},
"accepted_as": "query",
"required": false,
"deprecated": false,
"default": null,
"documentation_urls": []
},
{
"name": "email",
"tool_parameter_name": "requester_email",
"description": "Query param to filter out tickets requester's email id.",
"value_schema": {
"val_type": "string",
"inner_val_type": null,
"enum": null,
"properties": null,
"inner_properties": null,
"description": "Query param to filter out tickets requester's email id."
},
"accepted_as": "query",
"required": false,
"deprecated": false,
"default": null,
"documentation_urls": []
},
{
"name": "requester_id",
"tool_parameter_name": "filter_by_requester_id",
"description": "Query param to filter out tickets created by a particular requester.",
"value_schema": {
"val_type": "integer",
"inner_val_type": null,
"enum": null,
"properties": null,
"inner_properties": null,
"description": "Query param to filter out tickets created by a particular requester."
},
"accepted_as": "query",
"required": false,
"deprecated": false,
"default": null,
"documentation_urls": []
},
{
"name": "updated_since",
"tool_parameter_name": "filter_by_update_time",
"description": "Query param to filter out tickets based on updated time. E.g. '?updated_since=2015-01-19T02:00:00Z'.",
"value_schema": {
"val_type": "string",
"inner_val_type": null,
"enum": null,
"properties": null,
"inner_properties": null,
"description": "Query param to filter out tickets based on updated time. E.g. '?updated_since=2015-01-19T02:00:00Z'."
},
"accepted_as": "query",
"required": false,
"deprecated": false,
"default": null,
"documentation_urls": []
},
{
"name": "include",
"tool_parameter_name": "fields_to_include",
"description": "Query param to include certain fields in response. E.g. '?include=stats' Will return the ticket\u2019s closed_at, resolved_at and first_responded_at time. '?include=requester' Will return the requester's email, id, mobile, name, and phone.",
"value_schema": {
"val_type": "string",
"inner_val_type": null,
"enum": null,
"properties": null,
"inner_properties": null,
"description": "Query param to include certain fields in response. E.g. '?include=stats' Will return the ticket\u2019s closed_at, resolved_at and first_responded_at time. '?include=requester' Will return the requester's email, id, mobile, name, and phone."
},
"accepted_as": "query",
"required": false,
"deprecated": false,
"default": null,
"documentation_urls": []
},
{
"name": "order_type",
"tool_parameter_name": "ticket_sort_order",
"description": "Query param to sort the list of tickets. Supported values - 'asc' and 'desc'. Default is 'desc'",
"value_schema": {
"val_type": "string",
"inner_val_type": null,
"enum": null,
"properties": null,
"inner_properties": null,
"description": "Query param to sort the list of tickets. Supported values - 'asc' and 'desc'. Default is 'desc'"
},
"accepted_as": "query",
"required": false,
"deprecated": false,
"default": null,
"documentation_urls": []
}
],
"documentation_urls": [],
"secrets": [
{
"arcade_key": "FRESHSERVICE_SUBDOMAIN",
"parameter_name": "freshservice_subdomain",
"accepted_as": "path",
"formatted_value": null,
"description": "",
"is_auth_token": false
},
{
"arcade_key": "FRESHSERVICE_API_KEY",
"parameter_name": "username",
"accepted_as": "basic_auth_username",
"formatted_value": null,
"description": "",
"is_auth_token": false
}
],
"request_body_spec": null,
"use_request_body_schema_mode": false,
"validate_request_body_schema": false
}
}
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