327 lines
13 KiB
JSON
327 lines
13 KiB
JSON
{
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"name": "CreateCannedResponse",
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"fully_qualified_name": "FreshserviceApi.CreateCannedResponse@1.0.0",
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"description": "Create a new canned response in Freshservice.\n\nUse this tool to create a new canned response in Freshservice, streamlining customer support interactions by saving pre-drafted responses.",
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"toolkit": {
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"name": "ArcadeFreshserviceApi",
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"description": null,
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"version": "1.0.0"
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},
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"input": {
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"parameters": [
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{
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"name": "canned_response_details",
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"required": true,
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"description": "A JSON object with details for the canned response, including title, content, folder_id, and any attachments.",
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"value_schema": {
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"val_type": "json",
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"inner_val_type": null,
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"enum": null,
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"properties": {
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"id": {
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"val_type": "integer",
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"inner_val_type": null,
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"enum": null,
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"properties": null,
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"inner_properties": null,
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"description": null
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},
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"title": {
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"val_type": "string",
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"inner_val_type": null,
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"enum": null,
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"properties": null,
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"inner_properties": null,
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"description": null
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},
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"folder_id": {
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"val_type": "integer",
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"inner_val_type": null,
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"enum": null,
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"properties": null,
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"inner_properties": null,
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"description": null
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},
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"content": {
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"val_type": "string",
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"inner_val_type": null,
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"enum": null,
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"properties": null,
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"inner_properties": null,
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"description": null
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},
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"content_html": {
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"val_type": "string",
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"inner_val_type": null,
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"enum": null,
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"properties": null,
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"inner_properties": null,
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"description": null
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},
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"created_at": {
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"val_type": "string",
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"inner_val_type": null,
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"enum": null,
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"properties": null,
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"inner_properties": null,
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"description": null
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},
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"updated_at": {
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"val_type": "string",
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"inner_val_type": null,
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"enum": null,
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"properties": null,
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"inner_properties": null,
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"description": null
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},
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"attachments": {
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"val_type": "array",
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"inner_val_type": "json",
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"enum": null,
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"properties": null,
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"inner_properties": {
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"id": {
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"val_type": "integer",
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"inner_val_type": null,
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"enum": null,
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"properties": null,
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"inner_properties": null,
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"description": "Auto increment value"
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},
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"content_type": {
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"val_type": "string",
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"inner_val_type": null,
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"enum": null,
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"properties": null,
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"inner_properties": null,
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"description": null
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},
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"size": {
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"val_type": "number",
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"inner_val_type": null,
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"enum": null,
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"properties": null,
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"inner_properties": null,
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"description": "Size of the attached file"
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},
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"name": {
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"val_type": "string",
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"inner_val_type": null,
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"enum": null,
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"properties": null,
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"inner_properties": null,
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"description": "Name of the attachment"
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},
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"attachment_url": {
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"val_type": "string",
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"inner_val_type": null,
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"enum": null,
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"properties": null,
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"inner_properties": null,
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"description": "URL of the attachment"
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}
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},
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"description": null
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}
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},
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"inner_properties": null,
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"description": "Details of the Canned Response"
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},
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"inferrable": true,
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"http_endpoint_parameter_name": "requestBody"
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}
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]
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},
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"output": {
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"description": "Response from the API endpoint 'create-canned-response'.",
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"available_modes": [
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"value",
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"error",
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"null"
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],
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"value_schema": {
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"val_type": "json",
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"inner_val_type": null,
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"enum": null,
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"properties": null,
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"inner_properties": null,
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"description": null
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}
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},
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"requirements": {
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"authorization": null,
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"secrets": [
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{
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"key": "FRESHSERVICE_SUBDOMAIN"
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},
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{
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"key": "FRESHSERVICE_API_KEY"
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}
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],
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"metadata": null
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},
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"deprecation_message": null,
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"metadata": {
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"object_type": "api_wrapper_tool",
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"version": "1.1.0",
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"description": "Tools that enable LLMs to interact directly with the Freshservice API."
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},
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"http_endpoint": {
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"metadata": {
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"object_type": "http_endpoint",
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"version": "1.2.0",
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"description": ""
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},
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"url": "https://{freshservice_subdomain}.freshservice.com/api/v2/canned_responses",
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"http_method": "POST",
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"headers": {},
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"parameters": [
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{
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"name": "requestBody",
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"tool_parameter_name": "canned_response_details",
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"description": "Details of the Canned Response",
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"value_schema": {
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"val_type": "json",
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"inner_val_type": null,
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"enum": null,
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"properties": {
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"id": {
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"val_type": "integer",
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"inner_val_type": null,
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"enum": null,
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"properties": null,
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"inner_properties": null,
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"description": null
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},
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"title": {
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"val_type": "string",
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"inner_val_type": null,
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"enum": null,
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"properties": null,
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"inner_properties": null,
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"description": null
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},
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"folder_id": {
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"val_type": "integer",
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"inner_val_type": null,
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"enum": null,
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"properties": null,
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"inner_properties": null,
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"description": null
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},
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"content": {
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"val_type": "string",
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"inner_val_type": null,
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"enum": null,
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"properties": null,
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"inner_properties": null,
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"description": null
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},
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"content_html": {
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"val_type": "string",
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"inner_val_type": null,
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"enum": null,
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"properties": null,
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"inner_properties": null,
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"description": null
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},
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"created_at": {
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"val_type": "string",
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"inner_val_type": null,
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"enum": null,
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"properties": null,
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"inner_properties": null,
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"description": null
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},
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"updated_at": {
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"val_type": "string",
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"inner_val_type": null,
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"enum": null,
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"properties": null,
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"inner_properties": null,
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"description": null
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},
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"attachments": {
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"val_type": "array",
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"inner_val_type": "json",
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"enum": null,
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"properties": null,
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"inner_properties": {
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"id": {
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"val_type": "integer",
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"inner_val_type": null,
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"enum": null,
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"properties": null,
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"inner_properties": null,
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"description": "Auto increment value"
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},
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"content_type": {
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"val_type": "string",
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"inner_val_type": null,
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"enum": null,
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"properties": null,
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"inner_properties": null,
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"description": null
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},
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"size": {
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"val_type": "number",
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"inner_val_type": null,
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"enum": null,
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"properties": null,
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"inner_properties": null,
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"description": "Size of the attached file"
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},
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"name": {
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"val_type": "string",
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"inner_val_type": null,
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"enum": null,
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"properties": null,
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"inner_properties": null,
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"description": "Name of the attachment"
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},
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"attachment_url": {
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"val_type": "string",
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"inner_val_type": null,
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"enum": null,
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"properties": null,
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"inner_properties": null,
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"description": "URL of the attachment"
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}
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},
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"description": null
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}
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},
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"inner_properties": null,
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"description": "Details of the Canned Response"
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},
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"accepted_as": "body",
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"required": true,
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"deprecated": false,
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"default": null,
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"documentation_urls": []
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}
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],
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"documentation_urls": [],
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"secrets": [
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{
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"arcade_key": "FRESHSERVICE_SUBDOMAIN",
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"parameter_name": "freshservice_subdomain",
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"accepted_as": "path",
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"formatted_value": null,
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"description": "",
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"is_auth_token": false
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},
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{
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"arcade_key": "FRESHSERVICE_API_KEY",
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"parameter_name": "username",
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"accepted_as": "basic_auth_username",
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"formatted_value": null,
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"description": "",
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"is_auth_token": false
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}
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],
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"request_body_spec": "{\n \"description\": \"Details of the Canned Response\",\n \"content\": {\n \"application/json\": {\n \"schema\": {\n \"type\": \"object\",\n \"properties\": {\n \"id\": {\n \"type\": \"integer\",\n \"format\": \"int64\",\n \"readOnly\": true,\n \"example\": 14006643\n },\n \"title\": {\n \"type\": \"string\",\n \"example\": \"Common L2 response\"\n },\n \"folder_id\": {\n \"type\": \"integer\",\n \"format\": \"int32\",\n \"example\": 14022945\n },\n \"content\": {\n \"type\": \"string\",\n \"readOnly\": true,\n \"example\": \"Raise a support ticket\"\n },\n \"content_html\": {\n \"type\": \"string\",\n \"example\": \"<div>Raise a support ticket</div>\"\n },\n \"created_at\": {\n \"type\": \"string\",\n \"format\": \"date-time\",\n \"readOnly\": true,\n \"example\": \"2021-08-12T10:10:20Z\"\n },\n \"updated_at\": {\n \"type\": \"string\",\n \"format\": \"date-time\",\n \"readOnly\": true,\n \"example\": \"2021-08-12T10:10:20Z\"\n },\n \"attachments\": {\n \"type\": \"array\",\n \"example\": [],\n \"items\": {\n \"type\": \"object\",\n \"properties\": {\n \"id\": {\n \"type\": \"integer\",\n \"description\": \"Auto increment value\",\n \"format\": \"int64\",\n \"readOnly\": true,\n \"example\": 14000884384\n },\n \"content_type\": {\n \"type\": \"string\",\n \"example\": \"application/pdf\"\n },\n \"size\": {\n \"type\": \"number\",\n \"description\": \"Size of the attached file\",\n \"readOnly\": true,\n \"example\": 1024.0\n },\n \"name\": {\n \"type\": \"string\",\n \"description\": \"Name of the attachment\",\n \"example\": \"doc1.pdf\"\n },\n \"attachment_url\": {\n \"type\": \"string\",\n \"description\": \"URL of the attachment\",\n \"example\": \"https://s3.amazonaws.com/fs/doc1.pdf\"\n }\n }\n }\n }\n }\n }\n }\n },\n \"required\": true\n}",
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"use_request_body_schema_mode": true,
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"validate_request_body_schema": true
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}
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}
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