1843e411f3
This PR adds a new toolkit for integrating with Zendesk Help Center and ticketing system. Features - Search Articles: Search Help Center knowledge base with filters for text, categories, labels, and dates - List Tickets: Retrieve all open support tickets - Get Comments: Retrieve all comments for a specific ticket to understand the context - Add Comments: Add public or internal comments to existing tickets - Solve Tickets: Mark tickets as solved with optional internal resolution comments Testing & Quality - Comprehensive test suite - Evaluation scripts for real-world testing - All tests passing (make test) - Code quality checks passing (make check) - All evals passing --------- Co-authored-by: “lgesuellip” <“lgesuellipinto@uade.edu.ar”> Co-authored-by: lgesuellip <102637283+lgesuellip@users.noreply.github.com> Co-authored-by: “lgesuellip” <lgesuellipinto@uade.edu.ar> |
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| .. | ||
| __init__.py | ||
| conftest.py | ||
| test_search_articles.py | ||
| test_tickets.py | ||
| test_utils.py | ||