1843e411f3
This PR adds a new toolkit for integrating with Zendesk Help Center and ticketing system. Features - Search Articles: Search Help Center knowledge base with filters for text, categories, labels, and dates - List Tickets: Retrieve all open support tickets - Get Comments: Retrieve all comments for a specific ticket to understand the context - Add Comments: Add public or internal comments to existing tickets - Solve Tickets: Mark tickets as solved with optional internal resolution comments Testing & Quality - Comprehensive test suite - Evaluation scripts for real-world testing - All tests passing (make test) - Code quality checks passing (make check) - All evals passing --------- Co-authored-by: “lgesuellip” <“lgesuellipinto@uade.edu.ar”> Co-authored-by: lgesuellip <102637283+lgesuellip@users.noreply.github.com> Co-authored-by: “lgesuellip” <lgesuellipinto@uade.edu.ar>
84 lines
2.3 KiB
Python
84 lines
2.3 KiB
Python
from unittest.mock import AsyncMock, MagicMock
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import pytest
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from arcade_tdk import ToolContext
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@pytest.fixture
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def mock_context():
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"""Standard mock context fixture used across all arcade toolkits."""
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context = MagicMock(spec=ToolContext)
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context.get_auth_token_or_empty = MagicMock(return_value="fake-token")
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context.get_secret = MagicMock()
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return context
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@pytest.fixture
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def mock_httpx_client(mocker):
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"""Mock httpx.AsyncClient for API calls."""
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mock_client_class = mocker.patch("httpx.AsyncClient", autospec=True)
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mock_client = AsyncMock()
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mock_client_class.return_value.__aenter__.return_value = mock_client
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return mock_client
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@pytest.fixture
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def sample_article_response():
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"""Sample article data for testing."""
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return {
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"id": 123456,
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"title": "How to reset your password",
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"body": "<p>To reset your password, follow these steps:</p>"
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"<ol><li>Click forgot password</li><li>Enter your email</li></ol>",
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"url": "https://support.example.com/hc/en-us/articles/123456",
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"created_at": "2024-01-15T10:00:00Z",
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"updated_at": "2024-06-01T15:30:00Z",
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"section_id": 789,
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"category_id": 456,
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"label_names": ["password", "security", "account"],
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}
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@pytest.fixture
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def build_search_response(sample_article_response):
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"""Builder for search API responses."""
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def builder(articles=None, next_page=None, count=None):
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if articles is None:
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articles = [sample_article_response]
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response = {
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"results": articles,
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"next_page": next_page,
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"page": 1,
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"per_page": len(articles),
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"page_count": 1,
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}
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if count is not None:
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response["count"] = count
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return response
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return builder
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@pytest.fixture
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def mock_http_response():
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"""Factory for creating mock HTTP responses."""
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def create_response(json_data=None, status_code=200, raise_for_status=True):
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response = MagicMock()
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response.json.return_value = json_data
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response.status_code = status_code
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if raise_for_status and status_code >= 400:
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response.raise_for_status.side_effect = Exception(f"HTTP {status_code}")
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else:
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response.raise_for_status.return_value = None
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return response
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return create_response
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